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Network Systems Technician I (One or More Positions)

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

THIS RECRUITMENT WILL REMAIN OPEN UNTIL FILLED.

METHOD OF APPLICATION: Complete and submit an application online at http://jobs.socccd.edu login page. INCOMPLETE applications will not be considered.
1. ALL SECTIONS of the application must be completed (do not state “see resume” and do not leave any blanks).

    a. List relevant experience.
    b. Specify assignment details for each job listed.
    c. Provide a minimum of three (3) professional references.
2. Documents to Attach to Application:
    a. Resume (Required)
    b. Cover Letter (Optional)

All submitted materials become the property of the South Orange County Community College District and will not be returned, will not be copied, and will be considered for this position only. Applicant bears the sole responsibility for ensuring the application is complete when submitted. Any supporting application materials must reference the job opening ID number.


DEADLINE FOR APPLICATION: THIS RECRUITMENT WILL REMAIN OPEN UNTIL FILLED. For guaranteed consideration, application and required documents must be posted to the position and materials must be received by the specified initial screening date. Applications submitted via fax or email will not be accepted.


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.

PLEASE NOTE: This position is under the California Public Employees Retirement System (CalPERS). Anyone retired from CalPERS accepting employment with this District will be required to reinstate as an active member of CalPERS. Please contact CalPERS for additional information on reinstatement to an active member. Additionally, any active member of California State Teachers Retirement System (CalSTRS), who accepts employment with this District to perform service that requires membership in the CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS.

Posting Details

Position Information

Link to job brochure:
Classification Title Network Systems Technician I
Job Category: Classified Staff
Job Open Date: 08/25/2017
Job Close Date:
Initial Screening Date 09/14/2017
Position ID: P0004083
Job Open ID: 6467
Position Title: Network Systems Technician I (One or More Positions)
Location 20-Saddleback College
Department Innovation Technology Center (SC-040-061)
Term: 12 Months/Year
Salary Schedule Link: Click here for current Salary Schedules
Pay Basis: Monthly
Pay Range: 132- starting at $3,751.88 per month
% of Range: 72.5%
Hours per week: 29
Work Schedule Flexible: Monday-Friday between 8am to 8pm
Receives Benefits: No
Classification Benefits:

The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).

Position-Specific Benefits:
Additional Position Information:

Additional Information

Summary Description:

Under general direction and supervision from the appropriate operating unit manager, performs a variety of duties relating to the deployment, maintenance and operation of an assigned college’s data networks, terminals and workstation equipment; and provides support to network users regarding the operation of various computer applications and peripheral equipment.

Distinguishing Characteristics:

This is the first level in the Network Systems Technician series. Positions in this class require substantial knowledge but are assigned projects that are less complex than would be assigned to higher level positions within the series.

Representative Duties:

The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details.

Knowledge of:

Basic operational characteristics of local and wide area network systems.
Personal computer hardware and software components.
Basic principles and practices of network server design, installation and maintenance.
Basic principles and practices of troubleshooting network and computer system hardware and software problems.
Principles and practices of customer service.
Operational characteristics of various computer software packages.
Data and network standards and applications.
Application of microcomputers to perform tasks and a working knowledge of commonly used microcomputer programming languages and application programs.
Fundamentals of personal computer operation, specifically installation and maintenance techniques and testing data communications connections.

Ability to:

Assimilate and analyze data and prepare accurate and concise engineering reports and studies.
Analyze technical problems accurately and recommend or take an effective course of action.
Perform technical maintenance on local and wide area network systems.
Perform minor repairs on computer equipment
Perform work assignments requiring interaction with multiple departments.
Make system programming changes to network equipment and systems, and program mini or microcomputers in commonly used languages and application programs.
Respond to and identify user network and computer related problems.
Communicate technical information to a wide variety of users.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.

Education/Training:

Equivalent to a Bachelor’s degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field. Substantial directly related work experience may substitute for formal education.

Experience:

One year of increasingly responsible experience in data communication and network service operations as a network technician.

License or Certificate:
Conditions of Employment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment:

Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with academic and classified staff and others. At least minimal environmental controls are in place to assure health and comfort.

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

Additional Position Information:
Additional Classification Information:
Position Specific Benefits:

The District provides California Public Employees Retirement Systems (CalPERS) retirement, sick leave, personal necessity leave, vacation and holiday benefits for part-time bargaining unit employees.

Job Duties

Job Duties

Duties and Responsibilities

Provide support in evaluating network systems and requirements; analyze technical problems and suggest appropriate corrective measures.

Duties and Responsibilities

Identify and configure equipment for an assigned network including provision of new service, system maintenance and diagnostic repair.

Duties and Responsibilities

Research, test, recommend and deploy new or enhanced software packages to increase the performance of laboratory workstations.

Duties and Responsibilities

Construct network servers for campus laboratories; design preventive maintenance procedures including critical data back up and system recovery of files; compile and analyze system logs to maintain proper system stability and security.

Duties and Responsibilities

Deploy new and surplus equipment for faculty, staff and student labs; install and test application programs; provide proper security and archive procedures to protect critical user data.

Duties and Responsibilities

Collaborate with staff, faculty and vendors to create an effective learning environment for the students; provide accommodations for disabled students including specialized software and hardware and access to campus equipment.

Duties and Responsibilities

Assist in the analysis and troubleshooting of technical problems in the operation of networks and network equipment; initiate appropriate corrective action as directed by management and senior network staff.

Duties and Responsibilities

Assist vendor service technicians and consultants in the installation and maintenance of data communications systems.

Duties and Responsibilities

Supply adequate training materials and equipment for newly upgraded software packages; recommend further support materials for additional training.

Duties and Responsibilities

Perform related duties as required.

Documents Needed for Applying

Required Documents
  1. Resume / CV
Optional Documents
  1. Cover Letter
  2. Other Doc

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Have you obtained education equivalent to a Bachelor’s degree from an accredited college or university with major course work in computer science, information systems, telecommunications, data communications, network technology or a related field?
    • Yes
    • No
  2. * Does your experience include at least one year of increasing responsibility in data communication and network service operations as a network technician?
    • Yes
    • No