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Computer/Audiovisual Technician, Special Funded

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

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Please see Special Instructions for more details.

THIS RECRUITMENT WILL REMAIN OPEN UNTIL FILLED.

METHOD OF APPLICATION: Complete and submit an application online at http://jobs.socccd.edu login page. INCOMPLETE applications will not be considered.
1. ALL SECTIONS of the application must be completed (do not state “see resume” and do not leave any blanks).

    a. List relevant experience.
    b. Specify assignment details for each job listed.
    c. Provide a minimum of three (3) professional references.
2. Documents to Attach to Application:
    a. Resume (Required)
    b. Cover Letter (Optional)

All submitted materials become the property of the South Orange County Community College District and will not be returned, will not be copied, and will be considered for this position only. Applicant bears the sole responsibility for ensuring the application is complete when submitted. Any supporting application materials must reference the job opening ID number.


DEADLINE FOR APPLICATION: THIS RECRUITMENT WILL REMAIN OPEN UNTIL FILLED. Please note: employment in this position is contingent upon funding by the Student Success and Support Program. For guaranteed consideration, application and required documents must be posted to the position and materials must be received by the specified initial screening date. Applications submitted via fax or email will not be accepted.


NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.

PLEASE NOTE: This position is under the California Public Employees Retirement System (CalPERS). Anyone retired from CalPERS accepting employment with this District will be required to reinstate as an active member of CalPERS. Please contact CalPERS for additional information on reinstatement to an active member. Additionally, any active member of California State Teachers Retirement System (CalSTRS), who accepts employment with this District to perform service that requires membership in the CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS.

Posting Details

Position Information

Link to job brochure:
Classification Title Computer/Audiovisual Technician
Job Category: Classified Staff
Job Open Date: 08/25/2017
Job Close Date:
Initial Screening Date 09/14/2017
Position ID: P0011509
Job Open ID: 6235
Position Title: Computer/Audiovisual Technician, Special Funded
Location 20-Saddleback College
Department Innovation Technology Center (SC-040-061)
Term: 12 Months/Year
Salary Schedule Link: Click here for current Salary Schedules
Pay Basis: Monthly
Pay Range: 126- starting at $3,235.68 per month
% of Range: 72.5%
Hours per week: 29
Work Schedule Flexible: Monday-Friday between 8am to 8pm
Receives Benefits: No
Classification Benefits:

The District offers a comprehensive package of insurance benefits to eligible employees, which includes medical and dental insurance, a vision-care plan, life insurance and dependent life coverage, accidental death and dismemberment coverage, and a long-term disability income-protection plan. All premiums are fully paid by the District. Mandatory retirement incentive is with California Public Employees Retirement System (CalPERS).

Position-Specific Benefits:
Additional Position Information:

Additional Information

Summary Description:

Under general supervision from higher level supervisory and/or management staff, performs a variety of professional and technical services in the installation, testing, operation, and maintenance of desktop computers and instructional audiovisual systems; provides technical assistance in the deployment, maintenance, repair and upgrading of desktop computers, audio equipment, video recording and display equipment, computer based multimedia systems, and teleconferencing systems; delivers and picks up equipment; performs maintenance and repair on audiovisual equipment; and participates in the training of college staff and instructors in the use of audiovisual systems and computer based equipment.

Distinguishing Characteristics:

This is the entry level class within the Network Technician series. Employees within this class are distinguished from the Network Technician I-III in that the latter positions take on progressive responsibility to organize, coordinate, and oversee the college’s labs, network and server environments. Employees at the Computer/Audiovisual Technician level work in coordination with the Network Technicians and are fully aware of the operating procedures and policies of the work unit.

Representative Duties:

The duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Please see Job Duties for details.

Knowledge of:

Principles, practices, techniques and procedures of audiovisual operations, maintenance and repair.
Desktop computer operating systems and applications.
Operational characteristics of audiovisual equipment and tools.
Principles of desktop computer hardware and technical repair skills.
Office procedures, methods, and equipment including computers.
Principles of analog and digital electronic circuitry.
Principles of data storage and maintenance.
Principles and procedures of record keeping.
English usage, spelling, grammar and punctuation.
Occupational hazards and standard safety practices.

Ability to:

Troubleshoot and repair mechanical digital audio visual equipment and multimedia equipment.
Operate audio equipment, video recording and display and equipment, computer based multimedia systems.
Deliver multimedia equipment using standard handling procedures.
Translate technical terms into non-technical language.
Understand computer terms and acronyms.
Learn new processes and procedures.
Perform heavy lifting and maneuvering.
Respond to complex requests for information and assistance.
Plan and organize work to meet changing priorities and deadlines.
Work independently in the absence of supervision.
Understand and follow oral and written instructions.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.

Education and Experience Guidelines:

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying.

Education/Training:

Equivalent to two years of college level course work in computer technology, video production or a related field.

Experience:

Two years of experience in desktop computer support and audiovisual operations.

License or Certificate:

License or Certificate: Possession of a valid California Driver’s license and proof of insurability.

Conditions of Employment:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment:

Work is performed in indoor and outdoor environments; travel from site to site; exposure to noise, dust, unpleasant odors, and inclement weather conditions; occasional exposure to risks controlled by safety precautions. Occasional exposure to risks controlled by safety precautions. Positions may be required to work evenings and weekends.

Physical Demands:

Primary functions require sufficient physical ability and mobility to work in an indoor and outdoor environment; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office and multimedia equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction.

Additional Position Information:
Additional Classification Information:
Position Specific Benefits:

The District provides California Public Employees Retirement Systems (CalPERS) retirement, sick leave, personal necessity leave, vacation and holiday benefits for part-time bargaining unit employees.

Job Duties

Job Duties

Duties and Responsibilities

Deploy and relocate computer workstation hardware and peripherals for faculty, staff and student laboratories.

Duties and Responsibilities

Install, set up, test, and operate a variety of audiovisual equipment including multimedia computer systems, video cameras, data projection systems, audio systems, and teleconferencing systems.

Duties and Responsibilities

Assist in the analysis and basic troubleshooting of technical problems in the operations of desktop computer equipment; initiate appropriate corrective action as directed by management and senior network staff.

Duties and Responsibilities

Document and make reports of hardware installations, failures, and upgrades.

Duties and Responsibilities

Perform preventive maintenance on desktop computer related equipment.

Duties and Responsibilities

Escalate computer hardware and application issues to the appropriate IT personnel and provide appropriate documentation for trouble shooting steps completed via centralized help desk software.

Duties and Responsibilities

Oversee and perform maintenance and repair of audiovisual equipment; clean equipment; replace filters; troubleshoot problems; coordinate major repairs with outside vendors as necessary including dropping off and picking up equipment.

Duties and Responsibilities

Respond to inquiries and requests for information from students, faculty, staff and visitors; provide information and suggestions for use of audiovisual equipment; resolve complaints in an efficient and timely manner.

Duties and Responsibilities

Assist in monitoring support request via email, phone, and/or ticket system; attempt resolution or route to second level support technician.

Duties and Responsibilities

Assist in maintaining schedules of equipment to be used for various instructional purposes; schedule and confirm dates for audiovisual systems operation and use.

Duties and Responsibilities

Check out software from library as necessary for instructional use; deliver and pick up equipment to and from classrooms; deliver and pick-up multimedia equipment to off campus sites as necessary.

Duties and Responsibilities

Tape instructional programs and/or duplicate video tapes for instructors’ use as necessary.

Duties and Responsibilities

Research and recommend to higher level college staff suitable audiovisual hardware, software and/or services; set up or install equipment and implement service; participate in user training and assistance.

Duties and Responsibilities

Maintain an inventory of all audiovisual equipment; maintain records of loaned equipment.

Duties and Responsibilities

Ensure adherence to safe work practices and procedures including the safe operation of all equipment.

Duties and Responsibilities

Perform related duties as required.

Documents Needed for Applying

Required Documents
  1. Resume / CV
Optional Documents
  1. Cover Letter
  2. Other Doc

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Have you completed education equivalent to two years of college level course work in computer technology, video production or a related field?
    • yes
    • no
  2. * Does your experience include at least two years of working in desktop computer support and audiovisual operations?
    • yes
    • no